Unleash the Potential of Your Apartments: Attract Renters-by-Choice with These Strategies

Kristi Stevens

12 minutes read

Understanding the Renter-by-Choice Phenomenon: Tech-Driven Tips for Property Owners

The traditional trajectory of homeownership as the ultimate marker of financial success is being challenged by the rise of “renters-by-choice.” No longer simply a demographic of those priced out of the housing market, this growing segment includes young professionals, empty nesters, and lifestyle-driven individuals of all ages.  This shift is driven by a multitude of factors, including the desire for flexibility, the yearning for a maintenance-free lifestyle, and the appeal of vibrant urban centers with readily accessible amenities. The rental market is responding in kind, moving beyond the basics to offer an elevated, community-focused experience for this increasingly discerning clientele.

Reasons for the Renter-by-Choice Trend

According to the Pew Research Center, the increasing prevalence of renting, reaching a 50-year high, signals a significant shift in American housing preferences. The rise of "renters-by-choice" reflects a broader societal movement towards valuing experiences over possessions, seeking convenience, and embracing a more adaptable lifestyle.

  • Flexibility: Renting offers a level of flexibility that traditional homeownership often lacks.  Renters are not tied down by a mortgage, allowing them to relocate easily for career opportunities, personal life changes, or simply to explore new neighborhoods and cities. This agility particularly appeals to young professionals who may need to move for advancements or those who want the freedom to travel extensively without the burden of maintaining a property.  Furthermore, renters can often upgrade or downsize their living space with relative ease compared to the complex process of buying and selling a home. This flexibility empowers individuals to live a life that aligns with their evolving needs and desires.

  • Financial freedom: For many, renting offers a path to greater financial freedom than homeownership costs. Renters avoid hefty down payments, closing costs, and the ongoing expenses of property taxes, insurance, and unpredictable maintenance for apartment costs. This allows them to allocate their funds elsewhere – whether investing in the stock market, building a business, or simply having more disposable income for travel and experiences. Additionally, renters have predictable monthly housing expenses, making it easier to budget and avoid the financial strain of unexpected home repairs.  In this sense, renting can provide a sense of financial liberation, allowing individuals to focus on long-term goals rather than sinking money into the upkeep of a property.

  • Location and lifestyle: For many renters, the decision to rent is driven by the desire for a specific lifestyle and access to prime locations. Rental properties are often located in vibrant urban centers within walking distance of shops, restaurants, cultural attractions, and public transportation. This gives renters a dynamic, amenity-rich lifestyle that homeowners in sprawling suburbs may not have. Additionally, modern apartment and rental communities offer curated experiences through shared spaces like rooftop lounges, fitness centers, and co-working areas, fostering a sense of community and convenience that's hard to replicate with a single-family home. This focus on a walkable, "turnkey" lifestyle is particularly attractive to renters seeking to simplify and enjoy a more connected way of living.

The Changing Face of Renters

Who are the renters-by-choice?

Renters are no longer just those who can't afford homeownership; renters-by-choice are people of various income levels and life stages actively choosing to rent.

Key demographics:

  • Young professionals: Young professionals are a driving force in the renter-by-choice movement, drawn to the flexibility, reduced maintenance, and proximity to work and entertainment that rental living provides. They prioritize the ability to relocate effortlessly for career advancement or a lifestyle change.  The hassle-free nature of renting, with no concern for property upkeep or surprise repairs, aligns with their busy schedules. Additionally, the vibrant urban locations of many rental properties offer a perfect blend of proximity to their workplaces and easy access to the dining, nightlife, and cultural opportunities they seek to balance their demanding careers.

  • Empty nesters/downsizers: For empty nesters and downsizers, renting offers a compelling path to simplifying their lives and shedding the responsibilities that come with homeownership. No longer needing large houses and sprawling yards, they are seeking smaller, more manageable living spaces that free up their time and resources.  Renting eliminates the burdens of costly maintenance, unexpected repairs, property taxes, and the physical demands of upkeep. This shift allows them to focus on enjoying newfound leisure time, travel, or pursuing other passions instead of being tied to a labor-intensive property.

  • People seeking a sense of community: Many renters-by-choice are motivated by a desire for connection and a sense of community, finding this readily available in the built-in social aspects of apartment living.  They're attracted to shared amenities like rooftop lounges, fitness centers, and resident events, which create opportunities for interaction and a sense of belonging. This social dimension can be particularly appealing to those relocating to new cities, seeking an instant network, or who enjoy meeting new people without organizing social activities themselves. Modern apartment communities are catering to this desire, fostering a sense of place and shared experiences for their residents.

Decoding the Renter-by-Choice Mindset

Understanding the unique needs of renters-by-choice is essential; property owners can secure their loyalty by prioritizing certain strategic elements.

Positive relaxed renter-by-choice senior lady using remote control for turning AC on, starting cooling

  • Premium amenities: Go beyond the standard pool and gym with features that cater to renter-by-choice lifestyles:some text
    • A/C is the number one requested amenity 
    • Pet-friendly services (dog parks, grooming stations)
    • Co-working spaces with high-quality infrastructure
    • Outdoor lounge areas with fire pits, grills, etc.
    • Package lockers/concierge services
    • Curated resident events
  • Focus on stellar service: Renters-by-choice expect responsive management and top-notch customer service.some text
    • Invest in well-trained staff dedicated to resident experience.
    • Offer convenient online apartment maintenance request systems.
    • Proactively address concerns and foster a positive relationship.
  • Flexible lease options: Allow for some flexibility to cater to the renter’s dynamic lifestyle.some text
    • Offer short-term leases (with a premium for flexibility)
    • Furnished apartments for easy move-in
    • Be open to a lease transfer or lease break options (with reasonable penalties)
  • Move-in ready units:  Focus on immaculate, modern units reflecting current design trends.some text
    • High-quality finishes and appliances
    • Ample storage solutions
    • Smart home features
  • Community partnerships: Build relationships with local businesses to offer perks and exclusive deals to residents, enhancing that feeling of lifestyle and belonging.

Remember, renters-by-choice aren't just looking for a place to live; they seek an overall lifestyle experience.

Strategies to Capture Renters-by-Choice

High-quality website

A high-quality website acts as your apartment's digital storefront, often being the first point of contact for potential renters-by-choice. These discerning renters expect a seamless online experience that reflects the elevated lifestyle they're seeking. An apartment website design will determine professionalism, build trust, and provide the vital information they need to make informed decisions.  Here's what a high-quality website should ensure:

  • Stunning visuals: Professional apartment photography, high-quality videos, and virtual tours showcase your apartments at their best, highlighting their design and amenities.

  • Clear information: To ensure transparency, floor plans, pricing, and detailed descriptions of amenities should be easily accessible to provide the potential renter with an efficient and immersive experience.

  • Intuitive navigation: A user-friendly layout allows potential renters to find information quickly and efficiently.

  • Mobile optimization: Since most online searches are conducted on smartphones, the website must adapt seamlessly to various screen sizes.

  • Online applications: A streamlined online application process allows interested renters to take action immediately.

By investing in a top-notch website, multifamily owners signal they prioritize the renter experience, setting a positive first impression crucial for attracting the renter-by-choice demographic.

Strong online presence

A strong online presence is critical for capturing renters-by-choice, as this demographic relies heavily on digital platforms for their housing search.  Think of your online presence as a network of channels that establish your brand and reach potential renters where they are actively looking. Here's what a robust online presence should ensure:

  • Visibility: Maintain updated profiles on popular rental sites and relevant social media platforms. This ensures you show up when renters-by-choice search for properties in their desired locations.

  • Engaging content: Share high-quality visuals of your property, as well as content highlighting resident events, local hotspots, and lifestyle tips. This showcases the vibrant community you are cultivating.

  • Reputation management: Actively monitor and respond to reviews and online feedback. This builds trust and demonstrates your commitment to resident satisfaction.

  • Targeted advertising: Consider paid apartment advertising options to reach your desired demographic and promote your property effectively.

A comprehensive online presence creates awareness, establishes credibility, and paints a compelling picture of your property's lifestyle, ultimately helping you stand out in a competitive rental market.

Emphasize community

Renters, by choice, often crave a sense of belonging and connection, making community a key factor in their decision-making. Property owners can differentiate themselves by emphasizing community and tapping into this desire for social engagement. Here's what a community-focused approach should ensure:

  • Shared spaces: Invest in well-designed shared amenities that encourage interaction and a sense of place. This could include your apartment lobby, rooftop lounges, co-working spaces, fitness centers, pet parks, or outdoor grilling areas.

  • Resident events: Organize regular events and activities that foster a sense of connection and fun among residents. Social mixers, workshops, community outings, or holiday-themed celebrations are all great resident retention ideas.

  • Communication channels: Utilize online platforms or resident newsletters to facilitate communication, promote upcoming events, and provide a space for residents to connect with each other.

  • Partnerships: Collaborate with local businesses to offer exclusive deals and discounts for residents, strengthening the sense of belonging to a vibrant neighborhood.

By prioritizing community building, property owners create a unique selling point that appeals to renters-by-choice, seeking more than just a place to live;  they're offering a lifestyle with built-in social opportunities and a sense of belonging.

Showcase lifestyle 


Renters, by choice, value experiences and convenience. Emphasizing lifestyle speaks to their aspirations for a well-rounded, fulfilling living environment. Here's what a lifestyle-focused approach should ensure:

  • Location: Proximity to urban centers and walkable neighborhoods with shops, restaurants, and cultural attractions is essential for offering the dynamic, amenity-rich experience that renters-by-choice crave.

  • Curated amenities: Go beyond the basics by catering to their interests and desires. Offer features like rooftop lounges with stunning views, well-equipped fitness centers, pet-friendly amenities, or partnerships with local wellness providers.

  • High-quality design: Modern, well-maintained units with thoughtful finishes and smart-home features create a sense of refinement and elevated living.

By emphasizing lifestyle, property owners move beyond simply offering housing and instead provide a compelling vision of the elevated living experience they can create for their renters.

Why it's a Great Time to be in the Rental Industry

  • Growing demand: With the continuing rise of the renter-by-choice segment, the demand for quality rental properties is on an upward trend.
  • Innovation: Technology is shaping the industry, moving to digital leasing, and creating opportunities for better resident experiences.
  • Redefining the rental experience: The focus is shifting towards a customer-centric approach, fostering a sense of community and offering an elevated lifestyle for rents. 

The "renter-by-choice" phenomenon is reshaping the rental landscape, challenging traditional notions of homeownership and demanding a new approach from property owners. By embracing the unique needs and desires of this growing demographic, owners can meet the rising demand for quality rentals and create thriving communities that offer an elevated lifestyle experience. Property owners can capitalize on this exciting trend by prioritizing premium amenities, exceptional service, flexibility, community engagement, and lifestyle curation and secure their place in a dynamic and evolving rental market. This is a pivotal moment for the industry, presenting a wealth of opportunities for innovation, growth, and redefining the very concept of renting itself. The time is ripe for property owners to seize the moment and shape the future of the rental landscape.

Unlock Your Leasing Potential: Empower Your Team with LeaseLeads

This is a proven solution for attracting, converting, and retaining high-quality renters.

Discover How LeaseLeads Can Revolutionize Your Leasing Process.


LeaseLeads helps apartment owners capture business right now by leveraging its expertise in apartment marketing and tech-driven solutions.

  1. Maximizing Online Presence: LeaseLeads offers a suite of website power-ups and website templates designed to elevate a property's online presence. This includes features like stunning visuals, seamless navigation, clear information, mobile optimization, and streamlined online applications. By enhancing the digital storefront, LeaseLeads helps properties make a strong first impression on potential renters-by- choice.

  2. Streamlining Lead Generation: LeaseLeads integrates a Virtual Leasing Agent and dynamic phone number tracking into websites. This allows owners to uncover the full journey of a prospect from a lead to a lease, providing valuable insights for optimizing marketing efforts and increasing conversions.

  3. Enhancing the Virtual Experience: LeaseLeads' Virtual Leasing Agent and tour scheduling capabilities allow potential renters to explore properties virtually, schedule tours, and get matched with ideal floor plans, at any time, not just when the leasing manager is on duty. This enhances the user experience and caters to the preferences of tech-savvy renters-by-choice.

  4. Building Trust and Transparency: LeaseLeads helps properties showcase current floor plans, pricing, images, availability, and concessions directly from their operating software. This ensures transparency and builds trust with potential renters, who value accurate and up-to-date information.

  5. Driving Conversions 24/7: By offering a suite of integrated website products, LeaseLeads helps property owners maximize their return on investment by driving leases around the clock. The Virtual Leasing Agent and other features work together to streamline the leasing process, capture leads, and convert them into residents.

  6. Community Building and Engagement: LeaseLeads can also help owners foster community using the Virtual Leasing Agent (VLA) here. The VLA is a dynamic tool for showcasing community events, introducing onsite team members, and sharing updates about the property's offerings. By regularly updating the VLA's videos, property owners can create a virtual hub that keeps residents engaged and informed, ultimately enhancing the overall living experience and building a stronger sense of belonging within the community.

  7. Showcasing Lifestyle: LeaseLeads' emphasis on high-quality apartment web design, including visuals, virtual tours, and interactive features, allows owners to showcase their properties' lifestyles and amenities. This appeals to renters-by-choice who prioritize experiences and convenience in their housing decisions.

Overall, LeaseLeads empowers apartment owners to effectively target and capture renters-by-choice through a comprehensive suite of digital marketing and technology solutions. By leveraging these tools, owners can enhance their online presence, streamline leasing processes, build trust, foster community, and showcase lifestyle, ultimately increasing their occupancy rates and profitability and capturing the renters-by-choice.

Kristi Stevens

Content strategist - My mission is to fuel the growth of the multi-family industry by crafting impactful blog content and innovative solutions.

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